Billing & Subscription Policy

Last updated: June 19, 2026

This policy explains how subscriptions, trials, billing, cancellation, and refunds work on Pour Toi. Please read it before subscribing.

1. Free Access

Pour Toi offers a free membership tier that allows you to create a profile, browse the platform, and access standard features. You do not need to subscribe to use the core service. Certain features — including unlimited media uploads, nearby discovery, AI-assisted matching details, and premium safety reports — require a paid subscription.

2. Subscription Plans

We currently offer three paid tiers. All prices are in United States Dollars (USD) and are inclusive of applicable taxes unless stated otherwise.

• Silver — $4.99 / month or $49.99 / year
  Unlimited media uploads, media attachments in messages, the ability to download shared media, and access to premium nearby discovery features.
• Golden — $9.99 / month or $99.99 / year
  All Silver features, plus 25 complimentary non-contact messages per month, the ability to see who has liked your profile, and access to AI rating detail reports and premium safety reports.
• Platinum — $19.99 / month or $199.99 / year
  All Golden features, plus unlimited non-contact messages, advanced audience visibility controls, and media display filters.

Feature availability may vary by region and is subject to change. Your current plan and its included features are always visible in your account settings.

3. Free Trial

New members may be eligible for a 14-day free trial at the Silver tier. The trial is available to first-time subscribers only and is limited to one trial per account.

Unless you cancel before the trial period ends, your subscription will automatically convert to a paid Silver plan at the standard monthly rate. You will be charged on the day the trial expires. We will not send a separate reminder before the charge — please note your trial end date in your account settings.

In some cases, eligible members may receive a one-time seven-day trial extension. The same auto-conversion terms apply at the end of any extension.

4. Billing and Payment

Subscriptions are billed through PayPal. By subscribing, you authorise PayPal to charge the payment method associated with your PayPal account at the frequency you select (monthly or annually).

• Monthly plans renew on the same date each month. For example, if you subscribe on the 10th, you will be charged on the 10th of each subsequent month.
• Annual plans renew once per year on the anniversary of your subscription start date.
• If a payment fails, PayPal may retry the charge. Your subscription may be suspended or downgraded to free if payment cannot be collected after retries.

We do not store your payment card details. All payment processing is handled by PayPal. Please refer to PayPal's terms and privacy policy for information about how your payment information is handled.

5. Future Mobile In-App Purchases

Subscriptions purchased through the Apple App Store or Google Play Store are governed by Apple's or Google's billing terms respectively, not this policy. If and when in-app purchase billing is introduced on mobile, those terms will be presented at the point of purchase inside the app.

6. Cancellation

You may cancel your subscription at any time through your PayPal account. To manage or cancel your PayPal subscription:

1. Log in to your PayPal account.
2. Go to Settings > Payments > Manage automatic payments.
3. Find Pour Toi and select Cancel.

You can also access a direct link to your PayPal billing management page from your Pour Toi account settings under Billing.

Cancelling stops future charges. Your subscription benefits remain active until the end of the current billing period. We do not offer prorated refunds for unused time within a billing period.

7. Refund Policy

All subscription fees are non-refundable except where required by applicable law. This includes:

• Charges for the current billing period after cancellation.
• Annual plan fees after the first 14 days, unless required by law.
• Trial period charges, if applicable.
• Charges for a billing period during which the account was suspended for a violation of our Terms of Service or Community Guidelines.

If you believe you have been charged in error, please contact us at support@pourtoi.love within 30 days of the charge. We will investigate and respond promptly. We are unable to process refund requests older than 30 days.

If you are located in a jurisdiction that grants statutory cooling-off rights (such as the European Union or United Kingdom), those rights are not affected by this policy.

8. Price Changes

We reserve the right to change subscription prices. If we increase the price of your active plan, we will notify you at least 30 days in advance via email or in-app notice. Your continued subscription after the effective date of a price change constitutes acceptance of the new price.

If you do not accept a price change, you may cancel your subscription before the new price takes effect.

9. Account Termination and Subscription

If your account is suspended or terminated for a violation of our Terms of Service or Community Guidelines, your subscription will be cancelled immediately. No refund will be issued for any remaining subscription period.

If you delete your account voluntarily, your subscription will be cancelled at the same time. Any active subscription period will not be refunded. Data associated with your deleted account may be retained for up to 14 days before permanent removal, in accordance with our Data Deletion Policy.

10. Contact

Billing questions: support@pourtoi.love